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Quiet Hour

30 March, 2020, 10 30 AM-11 30 AM

Due to COVID-19 our upcoming Quiet Hour has been postponed.

Please stay tuned for upcoming dates when our Quiet Hour initiative returns to centre. 

We apologise for any inconvenience caused. 

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In a South Australian first, Brickworks Marketplace and Cara hosted the first shopping centre Quiet Hour in July 2019!

We are committed to rolling out a monthly Quiet Hour to create a sensory friendly shopping experience for our community held on the last Monday of every month.

The Torrensville shopping centre’s three major retailers, Woolworths, Big W and Tony & Marks, as well as the mall spaces, have committed to going quiet for an hour and the speciality stores are all invited to join in.

The aim is to then be one of the first shopping centres in Australia to roll out a Quiet Hour each month.

Quiet Hour is designed to help make the shopping experience less stressful for people who experience sensory overload.  Some of the lights will be turned down, the music and pager messages will be silent, the sounds on the checkouts will been lowered and there will been a “pause” in restocking of shelves and trolley replacement for one hour.

Brickworks Marketplace is partnering with Cara, one of South Australia’s leading disability service providers. Cara’s skilled staff, who have experience in working alongside children and adults with disability, will assist with Quiet Hour and be on hand to answer any questions.


What is sensory overload?

If you’ve ever been in a busy crowd at the Royal Show, you’ll have an idea of what sensory overload can feel like.  Bright lights, strong smells, people in your personal space to the point where it’s overwhelming – that’s what sensory overload can feel like.

Not uncommon for people with autism, sensory overload can make people extra-sensitive to things others may not notice.  A standard fluorescent light can flicker like a strobe light or buzz loudly, music can be overwhelming, smells can be extremely strong and they may need more personal space.

Everyone is welcome to shop during Quiet Hour – it’s not restricted and there is no need to book. Brickworks Marketplace will be encouraging customers and tenants to reflect on how they can work together as a community to create a respectful space for all shoppers during this hour.