Brickworks Quiet hour webtiles682x612

Quiet Hour

30 September, 2019, 10 30 AM-11 30 AM

In a South Australian first, Brickworks Marketplace and Cara will hosted the first shopping centre Quiet Hour on the 26th July!

Our next Quiet Hour will be held on Monday the 30th September from 10.30am - 11.30am.

The Torrensville shopping centre’s three major retailers, Woolworths, Big W and Tony & Marks, as well as the mall spaces, have committed to going quiet for an hour on Monday, September 30th from 10.30am to 11.30am and the speciality stores are all invited to join in.

The aim is to then be one of the first shopping centres in Australia to roll out a Quiet Hour each month.

Quiet Hour is designed to help make the shopping experience less stressful for people who experience sensory overload.  Some of the lights will be turned down, the music and pager messages will be silent, the sounds on the checkouts will been lowered and there will been a “pause” in restocking of shelves and trolley replacement for one hour.

Brickworks Marketplace is partnering with Cara, one of South Australia’s leading disability service providers. Cara’s skilled staff, who have experience in working alongside children and adults with disability, will assist with Quiet Hour and be on hand to answer any questions, as well as staffing a sensory withdrawal space for anyone who finds the experience overwhelming.


What is sensory overload?

If you’ve ever been in a busy crowd at the Royal Show, you’ll have an idea of what sensory overload can feel like.  Bright lights, strong smells, people in your personal space to the point where it’s overwhelming – that’s what sensory overload can feel like.

Not uncommon for people with autism, sensory overload can make people extra-sensitive to things others may not notice.  A standard fluorescent light can flicker like a strobe light or buzz loudly, music can be overwhelming, smells can be extremely strong and they may need more personal space.

Everyone is welcome to shop during Quiet Hour – it’s not restricted and there is no need to book. Brickworks Marketplace will be encouraging customers and tenants to reflect on how they can work together as a community to create a respectful space for all shoppers during this hour.